Data Processing Enterprise - Global
LTC’s client initiated a project to design, deploy and operate a global MPLS network to interconnect 134 countries. LTC’s role was to prepare the client to successfully manage the network and services layers.
The LTC team analyzed the client’s Service Definitions and translated them into business requirements for the suite of OSS/BSS applications. We developed end-to-end processes for sales, provisioning, and operation of the services, and provided training to operations staff. The LTC team also ran the test environment including development and exercise of test cases, implementing bug fixes and managing change requests.