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Services

Services Portfolio for Telecommunications

At LTC we are Business Operations Architects^™

We focus on the people, strategies, processes and systems needed to run successful operations in telecommunications and information businesses. Our range of services support telecommunication service providers and their customers across any and every technology, software vendors and network equipment vendors that supply the telecommunications industry, and market investors that finance those same companies.

Service Providers

The operations within a telecommunications service provider cover a huge number of functions in an environment of constant change; new technologies, new services, new opportunities and issues.

LTC’s resources come from the operations space and we understand the challenges. We offer turnkey projects or subject matter expertise to deliver on any of the following activities facing service providers:

• Business planning
• (Service) Launch planning
• Market assessment & strategies
• Operations assessment & process improvement
• Mergers & acquisitions integration
• Call Centers planning & deployment
• B/OSS architecture strategies
• Network security architecture
• Asset recovery / inventory reconciliation
• Revenue assurance & reclamation
• Sales education & training
• B/OSS data migration
• Business continuity / disaster recovery
• Vendor management / systems integration
• B/OSS vendor evaluation & selection
• Operations program management
• Number pooling & portability

Enterprises

LTC’s knowledge of the spectrum of communications can help enterprises with:

• Unified Communications Architecture
• Mobile applications deployment
• Contact center assessments and improvements
• Operational support for their internal voice and data communications infrastructure

Market Investors

LTC provides the subject matter expertise that can identify risks in provider plans and vendor product development. We offer:

• Assessment of investment opportunities (providers, vendors, M&A)
• Telecoms Market assessment
• Market education and training

Vendors

LTC helps vendors successfully sell to service providers by offering:

• Assessment of products and markets
• Sales education and training
• Cost benefit analysis / ROI modeling
• Professional services delivery support